AI-Chatbots in Academic Research and Teaching

For language learning, chatbots can be very useful as students can practice the foreign language with them. These allies simulate conversations with different levels of complexity, with context, different roles and speeches. Using chatbots, this process could be replicated on a large scale, generating channels where students could discuss any topic with an "expert", ask questions, and reach conclusions that would improve their understanding of different topics. These are standard features in platforms such as Google Classrooms, and other class management systems, and allow an exchange that aims, fundamentally, to ask questions and obtain answers that help the learning process outside the classroom. The results show that the chatbots were proposed in various areas, including mainly computer science, language, general education, and a few other fields such as engineering and mathematics. Most chatbots are accessible via a web platform, and a fewer chatbots were available on mobile and desktop platforms.

Moreover, it was found that ECs facilitated collaboration among team members that indirectly influenced their ability to perform as a team. Nevertheless, affective-motivational learning outcomes such of learning, need for cognition, motivation, and creative self-efficacy were not influenced by ECs. Henceforth, this study aims to add to the current body of knowledge on the design and development of EC by introducing a new collective design strategy and its pedagogical and practical implications. Educational institutions that use chatbots can support students, parents, and teachers and provide them with a superior learning experience. Chatbots are used across many areas — from helping make the application process smoother to providing personalized tuition and collecting data and feedback to improve services, teaching practices, and student learning experiences.

Feedback from Students

Apart from this, Ammar hosts hackathons and coding challenges within the developer community at Ellucian. Chatbots can help students get answers to their questions quickly and efficiently. They don’t have to read through a lengthy FAQ document or wait to receive an email response from an administrator. They can get an instant response, thus reducing wait times and improving the student experience.

Jonathan Herington, an assistant professor in the Department of Philosophy, used ChatGPT as part of an assignment this semester. He asked students to cowrite an essay with the chatbot on a question that would challenge the technology’s capabilities, such as citations from obscure texts or knowledge of readings published after 2020. The chatbot assesses every student’s level of understanding and then provides them with the following parts of a lecture according to their progress. And because data is constantly collected along the way, the chatbot can identify the skills students need to work on to increase their score and will suggest practicing the skill again. The developers of such chatbots claim that corporate learning bots can save employees about 2-5 days per year which would be spent on actual work, rather than study. It was observed that communicating merely was not the main priority anymore as cooperation towards problem-solving is of utmost importance.

Enhances Student Engagement

Training your education bot with FAQs is easier now making the interactions more streamlined and faster. Educational institutions specifically use this AI-powered assistance for communication and interaction with their clients and students. Consider a patent I received a few years ago for a learning method in which a student is presented with a question. If the answer is accurate, that question will be presented less often in the future, and vice versa.

• As users, the students may have different or higher expectations of EC, which are potentially a spillover from use behavior from chatbots from different service industries.
• Effective student journey mapping with the help of a CRM offers robust analytics and insights.
• The metadata of the studies containing; title, abstract, type of article (conference, journal, short paper), language, and keywords were extracted in a file format (e.g., bib file format).
• This could be invaluable help with the so-called summer melt – the motivation of students who’ve been admitted to college waning over the summer.

The teachers’ feedback allows the students to identify the areas where they need to do some extra work. The teachers can easily provide the feedback to the students along with assignments, assessments, and tests. For students’ feedback, the educational institutions generally use online to printed forms. An educational chatbot can be a great teaching assistant for your institute. According to Adamopoulou and Moussiades (2020), it is impossible to categorize chatbots due to their diversity; nevertheless, specific attributes can be predetermined to guide design and development goals.

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